The following is an excerpt from HRC’s Back Story Blog:

HEI-2011-CoverThe Healthcare Equality Index 2011 was released today by the Human Rights Campaign Foundation’s Family Project. The report details the results of [their] most recent HEI survey, rating how equitably healthcare facilities treat their lesbian, gay, bisexual and transgender patients and employees. The survey focuses on four main policy areas: patient non-discrimination, visitation, cultural competency training and employment non-discrimination.

…So, why the HEI? We know that the fear of discrimination causes many lesbian, gay, bisexual and transgender people to avoid seeking care and, when they do get treatment, studies have shown that lesbian, gay, bisexual and transgender people are often not treated with the respect that all patients deserve. For five years now, to help end this discrimination, the HEI has served as an organizational assessment tool, assisting healthcare administrators in making their policies more explicitly welcoming of lesbian, gay, bisexual and transgender patients and their families. The HEI also provides useful resources to hospitals working to comply with accreditation standards and new HHS regulations.

As the HEI continues to grow year after year, the message from our healthcare industry contacts is clear – lesbian, gay, bisexual and transgender inclusion is key to providing high quality healthcare to all.

…And if anyone asks you what is meant by “healthcare equality” you can tell them that, first and foremost, it’s about quality care for all.



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